An expert in marketing research, Susan Blank, Ph.D., founder and principal, has helped many Fortune 500 companies evaluate and improve their brand building strategies. As Vice President at Millward Brown, Susan directed innovative research evaluating the brand effectiveness of online advertising and website communications. As Senior Project Director at RoperASW, she helped global brands develop strategies for understanding and successfully reaching their target markets. Her clients have included Microsoft, CNET, RealNetworks, Sony, Epson, Walt Disney, Kimberly-Clark, Marriott, Nissan, Young & Rubicam, and TBWA Chiat Day. Susan holds an M.A. in Sociology from the University of Pennsylvania and a Ph.D. in Social Sciences from the University of California, Irvine.

Since its inception in 2001, QuestResearch Group has worked with the following clients:

Alaska Marine Highway Earth's Best Siebel Systems
Alaska Travel Industry Assoc. Genentech Simpson Strong-Tie
Annie's, Inc. Head Royce School Smead
Bank of the West Hoffman-Lewis Advertising Tourism Austrailia
BevMo! J. Walter Thompson Toyota
Bike Alameda Nike University of California
California Certified Organic Farmers Oakley, Inc. Vision Service Plan (VSP)
Cruise West Organic Trade Association Whole Foods Market
Davis-Elen Advertising Qualcomm Wild Oats
E*Trade SenaReider Advertising YOLO Colorhouse
Zola Brazilian Superfruits